In the modern landscape, ADT camera doorbells play an essential role in securing your home entrance. Generally, these will alert you who is at the door or trying to approach your home. But all this is possible if the device is in working mode as users sometimes face ADT doorbell camera not working issues. However, this problem is very common with doorbell devices.
In addition, the primary reason for this issue is that the button on the rear side of the doorbell camera is turned off. Besides this, several other reasons are also responsible for the same issue. Furthermore, if you want to explore more about why my ADT doorbell camera is not working and how to fix this issue, then you must walk through this page.
Reasons for ADT doorbell camera not working
Furthermore, not a single cause can be responsible for the camera not working issue, so take a brief look at the other reasons:
- Insufficient power supply
- Network issues
- Signal barriers
- Technical glitches and bugs
- App issues
- Lightening problem
- Dirty sensors
- Extreme temperatures
Fixes for my ADT doorbell camera is not working issue
Moreover, you now understand the primary causes of the doorbell camera not working issue. Therefore, it is essential to resolve this problem timely to resume the optimal functioning of the doorbell camera. Let’s take a closer look at the primary troubleshooting tips to fix the ADT doorbell camera not working:
Ensure adequate power supply
Sometimes the insufficient power supply and voltage give rise to the not working issue. So, check that the power outlets, cords, and adapter you use are not faulty and are from the original brand. Timely check the batteries of the camera and charge them completely.
Turn on the switch back of the camera
When users face my ADT doorbell camera is not working, then one of the prominent reasons is that they forget to turn on the switch at the rear side of the ADT surveillance device. So, check and Turn On this button and check if the issue gets fixed.
Fix the network issues
The internet connectivity errors sometimes give rise to the camera not working. Hence, it is necessary to stabilize the network connection using the ethernet cable and check it is connected to the right ports.
Eliminate signal interferences
When there are signal barriers present, such as microwaves, furniture, mirrors, etc., then it is essential to remove them. If unable to eliminate the network obstructions then reposition your camera.
Reboot the doorbell
Sometimes technical glitches and bugs on the doorbell gadget give rise to several issues and one of them is the ADT doorbell camera not working. So, it is necessary to power cycle the doorbell to get rid of these kinds of issues.
Resolve the app issues
If you are an existing user, then must check that you are using an updated version of the app. Also, enable all the required permissions on the app and eliminate unnecessary data from it. If unable to fix the app errors, then delete it and reinstall it.
Position the doorbell in the proper lightening zone
Occasionally if the doorbell is positioned in a dark or poor lighting area, then the ADT doorbell camera not working error may arise. So, ensure that the place you select to put your ADT doorbell has proper light and visibility.
Clean the camera sensors
If the camera sensors are not cleaned for a long time, then not working issues occur. So, it is necessary to wipe off the camera sensors and contacts.
Reposition the doorbell
If the doorbell on your main gate is placed where extreme heat, cold, and rain directly hit this device, then this will halt the doorbell functioning and camera view. So, try to set the position of the doorbell where extreme temperatures are not present.
Hard reset the doorbell camera
If you are unable to fix the camera not working issue by using other methods, then factory reset ADT doorbell camera. This will revert your digital buzzer to its default settings and you have to reconfigure it from scratch.
Bottom Line
On the whole, the information we share above will help you to understand the ADT doorbell camera not working issue. Here, you find the common reasons for this error and easy fix outs to resolve this. If you still want to explore more about the ADT security gadgets, then drop us a line here!