Yi Camera Not Working

Troubleshooting Tips to Fix YI Camera Not Working Issue!

YI cameras have always been a top choice for providing complete protection for your loved ones. These cameras come equipped with advanced features that ensure the safety of your premises. However, to maintain optimal security, it is essential for the camera to function properly. Many users may experience a yi camera not working issue, which is a common occurrence.

Moreover, there are several possible reasons why your camera may not be working. In this blog, you will learn about the potential causes of these issues and discover effective troubleshooting methods to resolve them. For more information, please continue reading.

Why is YI Camera motion detection not working?

Moreover, the camera not detecting motion issues is very familiar and transpires due to the:

  • Poor or no internet connection 
  • Incorrect modes and rules configurations
  • Motion sensitivity is too low
  • Inaccurate motion type selection
  • Incorrect bandwidth (5Ghz frequency)
  • Limited Activity Zones
  • Glitches & Bugs 

Brief Fix-Outs to YI Camera not Working

Furthermore. if you’re experiencing issues with motion detection on your YI Camera, it’s important to address the underlying causes to ensure proper functionality. Below are effective troubleshooting steps to help you resolve the problem:

Stabilize Your Internet Connection

Make sure your surveillance device has a stable internet connection to prevent errors. Consider using a wired connection or relocating your camera for better connectivity.

Reconfigure the Modes and Rules

Sometimes, the motion detection feature may be accidentally disabled. To fix this, access the camera settings and navigate to the “Mode and Rules” section. Here, enable the motion detection feature and adjust the sensitivity level and activity zones as needed.

Position the Camera within the Router’s Range

Ensure the camera is placed centrally within the range of your router. Avoid positioning it behind transparent curtains, trees, or other obstructions that could hinder motion detection and coverage.

Supply acceptable power supply

Occasionally, cameras also stop functioning when the cords are not attached appropriately or camera batteries are not charged sufficiently. Therefore, it is necessary to link the power cords to the power outlet correctly, and if any power adapter or wires is damaged, then, replace it.

Power Cycle the Camera

The internal glitches and bugs may cause motion detection issues, leading to slower camera performance. To resolve this, reboot your smart camera.

Change the Network Frequency

If your router is set to the 5 GHz bandwidth, the camera may not function properly. Switch the network frequency to 2.4 GHz, as YI surveillance devices are not compatible with 5 GHz.

Remove the signal barriers

Terminate the signal barriers, such as EMV devices, mirrors, furniture, thick walls, etc. If you are not able to stop the network interferences, then reposition the router to a central place.

Update the YI Camera’s Firmware 

Regularly update the camera’s firmware to determine the camera’s connectivity problems. Also, you can install the latest firmware file and extract the corrupted one if present. 

Factory Reset the Surveillance Device

If none of the above steps resolve the YI camera motion detection not working issue, consider performing a factory reset on your device. This will restore the camera to its default settings, and you will need to reconfigure it from scratch.

Bottom Line 

Overall, here you find the complete information regarding the YI camera not working. Here, you find the root causes responsible for this error and effective troubleshooting methods to resolve it. If you are seeking more help with YI Security cameras, then get in touch with us!

Scroll to Top